Am I supposed to change my site to use the new mailing protocol? I am following the tutorial http://www.groupanizer.com/email-handling I am really really fuzzy about how this is supposed to work but am following the step by step. For test purposes, I created a forum for admins so as not to disturb the rest of my chorus with test emails.
* Created a forum called "Site Admins"
* Created an email address called admins@capitalchordettes.groupanizer.com
* Set it to Save To "Site Admins" (from the dropdown)
* Set Send it to "Site Admin" Role
OK so far so good. Enabled the forum access control, set this forum to "Site Admin" only but for now, all members can send to it.
All my test emails are going into internet heaven. No bounce messages, but not being received by the forum, and not being sent to admin email addresses, either. I have a note on the Communications setup page: Mail for capitalchordettes.groupanizer.com is being delivered to the old groupanizer mail server (68.169.43.134) Is this significant? Am I supposed to wait for something for this to start working?
Thank you so much for any help. (I am actually a computer programmer but this whole Drupal thing always seems to leave me bewildered)
New mailing system confusion
Thu, 06/21/2012 - 11:07
#1
New mailing system confusion
I have the same question. I set everything up in my forums and had it in my Groupanizer Communication - but no email messages are coming in. I see he same message on my communication page.
When I post a message from the forum, it does send an email to the correct people. I just can't get incoming email messages to go to the forum.
Do we wait for something/someone to do something first? Or did I miss a step somewhere along the line?
Thanks!
Bea Knaapen
Communications Coordinator
Voices United Chorus
voicesunited@groupanizer.com
baknaapen@yahoo.com
Hi Guys,
Yes, that module is not live yet (we are still in beta testing mode). If you are ready to move over a little earlier than the official release and grab into the last 2 weeks of beta testing, you do need to let us know so that we can configure your account. If you would like to do that, simply contact the mailing list beta team here. Tell us that you would like to join the beta test on the mailing list. If you haven't beta tested before, you just need to let us know of any bugs you run across before we release to everyone, and also give us feedback on what you hoped it would/could do, etc.
FYI, when you do move over (beta or not), if you own your own domain, you have to get your MX records pointed to us. (If you are using the Groupanizer URL for your site, this will happen naturally once you are in beta, or we have gone live).
The release date for this new mailing module (assuming all goes well) is set for MONDAY, July 9th, 2012.
Hope that helps!
Kari Metzger
EVP Business Development
Groupanizer
(d) 604-451-7454
kari@groupanizer.com
Can I set up email handling to go to 2 different roles?
for example....members@ I would like to go to members and associate members.
Did the glitch get sorted out where email was hitting the dashboard? Defiantly don't want this happening with management team stuff.
Can forums be made private to a subgroup, rather than a role?
Philippa Gelinas
webmaster - Rhythm of the Rockies
www.rhythmoftherockies.org
Yep - emails can be sent to more than one role, so you could send to both assoc and members.
I haven't heard about email hitting the dashboard - can you tell me more about that? Is it specific emails? All of them? I'll log a case on it, if I can get more info (you can email me privately if you like). If you actually referring to the private forum topic headlines hitting the newsfeed, that's been fixed and is all good now. :)
And forums can only be made private to a role, not a subgroup, but I'll add that as a feature request for when we upgrade that module.
Thanks Phil!
Kari Metzger
EVP Business Development
Groupanizer
(d) 604-451-7454
kari@groupanizer.com
ahhh...thats what it was...had just read about it. Private forum topics, but since its fixed....not an issue!
multiple roles...just discovered the button to expand the choices...works like a charm!
Thanks Kari.
Philippa Gelinas
webmaster - Rhythm of the Rockies
www.rhythmoftherockies.org
Can someone help please with the new maillists setup? I presume that this means that if I want emails to go to the Basses, for example, I need to create this as a role? At the moment, they are just subgroups.
Also, how do I stop a member from just updating their profile to make themselves part of the Management team for example? And how do these settings relate to the forum topics user permissions?
Thanks!
You can send the mailing lists to subgroups, so no need to create a separate group. Remember though, as only beta testers are 'turned on' for the new mailing list program, and you have your own URL (non-groupanizer.com behind your site name), you will need to set up your MX records with us (contact us through support for this).
Members do not have permission to update their profiles to make themselves part of the mngt team, unless you have given them permission. And for each forum, you can set access for roles you want to be able to see it.
Does that help?
Kari Metzger
EVP Business Development
Groupanizer
(d) 604-451-7454
kari@groupanizer.com
Setting up my forums now. Couple of questions:
1) Will there be a prefix on the heading that is sent from the forum, like we have on the mailing list? Is it customizable?
2) Can I get a list of the email/forums I have set up in the Communications setup page? We have quite a lot of existing mailing lists and I am creating new forums for all of them, but those small type-in boxes don't make finding typos easy. Also I'd like to give the list to my chorus for their use,
(edited to add) 3) When I click the "+" below send it to, the dropdown appears but selection does not add a new recipient, nor does it trigger any action; it seems to be "stuck". I had to refresh the page to get out of the box.
Thanks
Diane
Capital Chordettes Inc
www.capitalchordettes.ca
Hi Diane,
The first release will offer a couple of formats for the email prefix - check the advanced settings tab. Let me know if you would like more options there.
Not sure I understand your second question entirely - the forums will appear in the drop-down menu under "Save to". So you're looking for a page to display all the valid incoming emails? Is that right?
Sounds like maybe a javascript error in your drop-down box. What browser are you using?
Tom
1) I can see options for the From: but not the Subject: of the email. Currently, we use a prefix such as "[CC]" on the subject line to identify our emails. I tested the From: options and see the following:
Option 1 (name via List): sent my message from "Chordettes@yahoo.com" <Chordettes@yahoo.com>
Option 2 ([G:listname] name): sent my message from "INVALID_ADDRESS@.SYNTAX-ERROR." <INVALID_ADDRESS@.SYNTAX-ERROR.>
We are still on the old email server so is my test even valid?
2) Yes I would like to be able to copy/paste a list like the following, for double-checking and also to pass on to my chorus members.
Forum Email Address
The Whole Chorus chorus@chorusname.groupanizer.com
all Leads leads@chorusname.groupanizer.com
section Cathy's Leads cathyleads@chorusname.groupanizer.com
3) I used Firefox, Internet Explorer, and Chrome on my computer. They all behaved the same: brought up a selection box with all the forums but no action on click or double-click; the page was kind of stuck. (Safari on my iPad just removed the "+" icon, no selection box).
p.s. Thanks for answering during the contest. Awesome job yesterday and break a lip today - looking forward to seeing you again.
Diane
Capital Chordettes Inc
www.capitalchordettes.ca
OK, so it's July 9 and my system says it's still using the old email lists. Items posted in the discussion groups are sent out, but incoming emails to those lists are not posting to the forums. I'm guessing the cutover hasn't happened, but I don't see any updates here on the site. Do you have a new estimate of when the cutover will happen?
Amy Rule
Harbor City Music Company Show Chorus
www.harborcitymusiccompany.org
SAI 2012 Region 19 Champion Chorus
Hi Amy,
Yes, the cutover occurred on the 9th, but it will take up to 48 hours to propagate, so you may or may not be live yet. Some will be instant, others may take a bit longer. If you haven't got it up by tomorrow night, please let us know, because that would eve something else going on.
Thanks for your patience, and we hope you like the new system!
Kari
Kari Metzger
EVP Business Development
Groupanizer
(d) 604-451-7454
kari@groupanizer.com
i also am wondering the same thing
Carole Bergerson
Groupanizer Mistress
Alaska Sound Celebration
cbergerson@gmail.com
It is still reporting that Mail for alaskasoundcelebration.groupanizer.com is being delivered to the old groupanizer mail server (68.169.43.134) on the Communications setup this morning.
Carole Bergerson
Groupanizer Mistress
Alaska Sound Celebration
cbergerson@gmail.com
Has anyone gotten this new email system working yet. Have worked on it all day without success. Groupanizer says that I am on the new system.
I did make a lot of changes to my existing website but email is not working.
John Breckenridge
John Breckenridge, Bass First Capital Chorus, Soundscape,
I was on the new system early - and it was working great! No problems at all - until today. I'm wondering if there's a glitch that just hit today.
Bea Knaapen
Communications Coordinator
Voices United Chorus
voicesunited@groupanizer.com
baknaapen@yahoo.com
After 3 days Groupanizer is still reporting that 'Mail to ...... is being delivered to the old groupanizer mail server (68.169.43.134'. I set up a Forum as instructed in the manual page, then all internally generated management emails appeared on all members dashboards because they could see all forums. Changing the access controls made no difference, the only solution was to delete the Forum.
A DNS trace on the MX record shows Googlemail and not this IP address.
David Foskett
David Foskett
David, Most likely you are using the News Feed Dashboard and I have heard that this is an issue. My site has not even swapped over yet. http://www.groupanizer.com/sticky-situationprivate-forum-topics-show-new...
They stated it was resolved, but it looks like it hasn't been. You could also try rebuilding permissions and see if that had an affect.
Carole Bergerson
Groupanizer Mistress
Alaska Sound Celebration
cbergerson@gmail.com
David; When you say that you changed the " access controls", did you mean "permissions" ?
John B
John Breckenridge, Bass First Capital Chorus, Soundscape,
I'd be happy to take a look at your settings for you, David, can you let me know which chorus you belong to, and I"ll see what's going on?
In the meantime, here is the step-by-step tutorial to make a private forum that might illuminate where it's not working correctly...
Cheers,
Kari
Kari Metzger
EVP Business Development
Groupanizer
(d) 604-451-7454
kari@groupanizer.com
Hi Everyone,
An update on the mailing changeover. As you know, last night (Wednesday night), we expected all mailing systems to be functional after the transition. As it happened (and you likely noticed), it stayed down for an additional, unexpected 12 hours, and after researching the situation, the service provider we use had misconfigured the firewall on their end (and are very apologetic!). Everything is running fine now, and you should be seeing emails flowing as we speak (if you do not, please contact us, as we will need to look further into any abnormalities).
It's our best of intentions to make sure these major upgrades happen with as little irritation to everyone as possible, and when it isn't smooth, we feel it! We hope that you didn't experience too much hassle during the changeover, and apologize for any irritations that may have occured.
We are very excited about this new mailing list upgrade, and hope that you are as well. As everyone starts to use the system, we will continue to monitor for issues that might arise, and resolve them quickly and efficiently.
Thanks for your patience, and happy mailing!
Kari
Kari Metzger
EVP Business Development
Groupanizer
(d) 604-451-7454
kari@groupanizer.com
I have set up my lists and have tested two here are the following problems.
1. I set up one for bari. sent an email to bari@bookcliff.groupanizer.co. In the first box I put bari, in the second I put bari, in the third I put bari. I sent it and as a bari did not get it, also I talked to one other beri and he did not get it.. There was no bounce back.
2. I have on for my Quartet. in the 1st box I have junctionsquare, in the next Box I have Junction Square, in the third I have my name. When I got it this is just some of what I got the following
.inner > .fusion-edit{display:block; } .block .fusion-edit a{background-color:#fff;border:1px solid #333;display:block;float:left;outline:0;padding:2px 2px 2px 6px;text-indent:-9999px;width:16px; } .block .fusion-edit a:hover{background-color:#eee;text-decoration:none; } .block .fusion-block-config, .block .fusion-block-edit{background:url(../images/emblem-system.png) center center no-repeat; } .block .fusion-edit-menu{background:url(../images/text-x-generic-menu.png) center center no-repeat; } div.node{margin-bottom:1.5em; } a.feed-icon img,
I need help
Jack Cronkhite
public site manager
Bookcliff Chorus
Grand Junction CO
Hi Jack,
I double checked your settings, and it looks like you have everything set up right. Just a note for you and everyone else, it's super-important that if you want to lock down certain forums (like your board forums), you need to set your forum access to restrict access - you can read the specifics and step-by-step tutorial on that here. I corrected that setting for you, Jack, so no worries now.
In the meantime, I'm logging this as a case (#00001240)- you're the first I've heard of it not working with correct settings - we'll figure it out and get back to you directly for troubleshooting.
Thanks for the heads up!
Kari
Kari Metzger
EVP Business Development
Groupanizer
(d) 604-451-7454
kari@groupanizer.com
Just a quick note for this thread and all folks in future stumbling across it that there are 4 step-by--step tutorials for these topics that might help you out:
Setting Up Forwarding eMail Addresses
1 day 13 hours ago
With Groupanizer, you can set up as many email addresses as you like, and have them forwarded to a group or an individual. In this tutorial, we will learn how to create a forwarding...
How to Restrict Access to a Forum
2 days 18 hours ago
Once you know how to build your forums, you likely will want to know how to 'lock down' certain forums to particular roles. For instance, The Board of Directors needs to make sure that...
Creating Mailing Lists
2 days 18 hours ago
With Groupanizer, you can set up as many mailing lists as you like. The obvious choices will of course be for your general membership, your board, music team and sections, but you can also use...
Creating Containers/Forums
2 days 18 hours ago
The forums are basically the area where people gather to chat about group-related subjects, organized by topic. This tutorial will teach you how to create your first forum, and then how to...
Hope that helps!
Kari
Kari Metzger
EVP Business Development
Groupanizer
(d) 604-451-7454
kari@groupanizer.com
Hi Kari,
I have a list of email addresses that we send a bi-weekly news sheet to. They are stored in a Contact Group.
In the new mail system I cannot select a Contact Group as a mail destination, what is the solution for this please.
David.
David Foskett
Thanks,
The two tests did work So I think I have it. Thanks for checking.
Jack Cronkhite
public site manager
Bookcliff Chorus
Grand Junction CO
I'm glad to hear it Jack - I'll go ahead and close that case for you then. :)
Kari Metzger
EVP Business Development
Groupanizer
(d) 604-451-7454
kari@groupanizer.com
New question
We have two webforms. One for show tickets and the other is valentines. We are going to use paypal for those forms. I asked the paypal support person where I needed to put the button. He told me on a landing page where you have you thank you message. I remember putting that message on the forms but I don't know how to get back there so I can add the paypal button.
Jack Cronkhite
public site manager
Bookcliff Chorus
Grand Junction CO
As this is a new topic, I started a new thread and answered it for you, in order to keep this topic clean. :)
Cheers,
Kari
Kari Metzger
EVP Business Development
Groupanizer
(d) 604-451-7454
kari@groupanizer.com
Contact groups are still handled with the old system since they are broadcast only and don't receive email.
Ian Harrop
Western Hospitality Singers www.sing4fun.ca
Alberta Sport Parachuting Association www.aspa.ca
ian.harrop@live.com
Hi Ian,
We trigger the broadcast by sending an email from a non-Groupanizer User who edits the news sheet.
David Foskett
Hi David,
Ian's on the money here - if you are sending email to non-members (external to the site) you will continue to do so the way you always have. The new Communications set up thus far is only for internal communications and user groups within the chorus/choir (or other group you have with Groupanizer). A future release will be combining the two entities, but that's a ways out yet.
So, external broadcasts go through the Mailing List module, and internal communications go through the Communications module.
Clear as mud? :)
Kari
Kari Metzger
EVP Business Development
Groupanizer
(d) 604-451-7454
kari@groupanizer.com
Hi Kari,
As I feared our bi-weekly newssheet failed to pass through the Mailing List module to its 100 recipients. This has always been sent by our external editor by email to a Groupanizer email address for forwarding.
I have now sent the document via my own email account, but it is a shame to have lost the facility that we had.
David
David Foskett
David, is the email bounced because the email address is not registered on Groupanizer? You can see your bounced emails by selecting Groupanizer Settings / Communications Setup / Bounced email.
Kari: Would adding it as a "Multiple email" to David's user id (say) cause any problems? Is this the only purpose of secondary email addresses, or is there something else that might not work? Adding a non-member user ID has more impact I think.
Diane
Capital Chordettes Inc
www.capitalchordettes.ca
Hi,
Yes it has bounced because I have not set up the email address in the new system but it existed in the old. The reason it is not set up is that I have a Contact List for this job which only contains email addresses. You cannot associate a Contact List within the new email system.
David
David Foskett
We do a very similar thing for our "SoundBytes". We have an gmail account for the soundbytes and the editor of it sends from that account to the Members list. We did this for our members to be able to recognize the email address, instead of the editor in case the editor ever changed. I added the soundbytes email address to the editors account and she is able to send to the members list with no issues. The soundbytes email address really could be added to any valid user account and should work, so the same could be done for virtually any external email address that you want to be able to send to groupanizer lists as long as the groupanizer account holder has the ability to confirm the account.
Carole Bergerson
Groupanizer Mistress
Alaska Sound Celebration
cbergerson@gmail.com
Great idea Carole! I love that it transfers with the role, so info isn't lost when new folks take it on.
David, am I correct in assuming that your contact list includes people other than members with the chorus? If it includes past members and current members, I have also seen choruses add their 'ex' members into their members only site (The ones they still want to have receive updates), with the category of 'past-member' or something similar. They strip them of almost all of their permissions, and leave on just a couple, including being on the weekly rag mailing list. Lots of advantages to that way - if they ever come back, you simply give them more permission and change their status.
This also ensures that they don't show up on riser placement or attendance, and similarly you likely have notifications going out to 'members', so they will not receive notifications either. But, they will definitely receive mailing list info that's sent to them.
If you are talking only about external mailing lists, they still occur in the mailing list module (for now - we are building stage 2 of this release over the next few weeks that will combine the two modules together to make it more intuitive for you). In the meantime, you should be able to organize your external contact lists, etc through that module as you always have.
Does that help a bit?
Kari Metzger
EVP Business Development
Groupanizer
(d) 604-451-7454
kari@groupanizer.com
Hi Kari,
This news sheet is sent to our members which is of course no problem, but there are also over 40 interested people who are not past members so we do not wish to add them to the database. As the source document passes through Groupanizer by email it will always hit the new mail system and not the mailing list module. If your stage 2 development will solve my problem in a few weeks then we will use a workaround for now.
Thanks
David
David Foskett
Hi guys - let me just weigh in here with some clarifications.
All incoming email will be hitting the new system, not the old one. In order to send out-only mail to contact lists, you do need to post from the web site.
Shortly the new system will be upgraded to allow posting to contact lists (as well as the current roles, subgroups, sections and individuals), at which point it will function the way the old one did in that regard.
In all honesty, I did not foresee that anyone would desire to send mail to contact lists from outside! In my head, it made sense that two-way lists get triggered by an incoming email, and "out only" lists to fans and such would be initiated from the web site. So unless I've forgotten how the old system works (which is possible) you had it set up in such a way that your fans could email each other through the list.
In any case, live and learn - the new system will not suffer from this issue. :)
Cheers,
Tom
Thanks Tom, I just set up Groupanizer to provide all the functionality our old web site provided. This allowed the original sender (news letter editor, who is not a member) to receive any failed delivery notifications.
I look forward to the next version.
Thanks
David.
David Foskett
1. Is there a written manual (page) for our users on how to work the new communications system. Everything I have seen so far is for the Admin person and that is far to complicated for my users.
2. Will there, or is there a way to see who the communication will be going to for the user? This exists in the old mailing list system.
John Breckenridge, Bass First Capital Chorus, Soundscape,
Hi John,
I haven't written a manual page on that, but I could if you think I should - the user would simply send an email out to whatever group he is emailing (like basses@yourchorus.groupanizer.com) and then all the users in that mailing group will receive a copy of the email, and a copy will be saved in the forum associated with that mailing list (likely basses, if that's how you set it up). They can click 'reply' to just reply to the sender, or they can click 'reply all', to send to both the group and the sender.
Is there something else I can help describe?
And then the second question: whomever they are writing the email to will say who it is, so 'board@yourchorus.groupanizer.com' would go to the board. Are you perhaps meaning that in the subject line it would contain the name of the group? If so, that is on our list of feature requests and we are looking into it. :)
Did that answer your questions ok?
Kari
Kari Metzger
EVP Business Development
Groupanizer
(d) 604-451-7454
kari@groupanizer.com
Kari,
After enabling and setting permissions for Multiple E-mail Addresses, I have sent the following additional instructions to my users. Something like this could also be on the manual page.
Before you can send email from any other addresses than the one that is registered on Groupanizer, you will need to add them on the "Email addresses" tab.
Select "My account" on the left
Select "Edit"
(You will need to enter your username/password to get permission to edit your account if you had selected "Remember Me")
Then, on the second line you will see 3 selectable items (Account, Profile, E-mail Addresses). Click on "E-mail addresses".
Type your email address in the "Add new e-mail" box, then click "Save".
Click on "Confirm address".
You will get an email with a link that you need to click on, to authenticate your address with Groupanizer. Follow the instructions.
Diane
Capital Chordettes Inc
www.capitalchordettes.ca
AH! I see what you mean - John, is this what you were referring to?
This conversation has opened up a really interesting idea - the idea of creating a 'user level manual' - I've started a new topic to see what everyone thinks about it. Thanks for starting this, John, and Diane, for contributing - let's move on over to the new topic and continue the discussion!
Kari Metzger
EVP Business Development
Groupanizer
(d) 604-451-7454
kari@groupanizer.com
Here is the email that I sent out to my users. It is tailored for our choir (which used to use old listserv-type mailing lists, completely from email), but the ideas could be used by others.
Hello everyone!
The Pacific Voices website communications have been updated! There are two things that I want to share with you that will make your PV life easier. Read about (1) sending and receiving emails to groups within the choir and (2) not having to log onto Groupanizer each time (also called "persistent login"). To make this all work smoothly, there are some new email addresses that you'll want to add to your address list (see the table below).
1. Emails
The good news is, it works the " good old" way. You can send and receive messages using your email. Using "Reply" will send a reply to JUST the person who sent the email in the first place. Using "Reply to All" will send an email to the entire list and will also post the message in the online forums (see more below). You no longer have to log into the website to send and receive messages. Just send them from your regular email account.
2. Staying logged into Groupanizer
The website now also allows "persistent login" which means you don't have to log in every time you visit the website! Simply close your browser window WITHOUT logging out. Next time you go to the website, you will still be automatically logged in. If you log out, you will have to log in again the next time you visit. If you are the only user of your computer, this does not pose any security risk. If you share a computer with someone else, ask me about the security issues.
I hope everyone is having a good summer, and hope to see you soon!
Lori
Tenor One
New Email Addresses
Recipients
Use
PVchoir@pacificvoices.groupanizer.com
Members
Official Choir messages - rehearsals, concerts
PVannouncements@pacificvoices.groupanizer.com
Members, Alumni (opt-out by request)
Unofficial or off-topic messages
PVprayers@pacificvoices.groupanizer.com
Members, Alumni (opt-out by request)
Prayer requests
PVsectionleaders@pacificvoices.groupanizer.com
Section Leaders
Messages to all Section Leaders
PVsopranos@ pacificvoices.groupanizer.com
Sopranos
Soprano messages
PValtos@ pacificvoices.groupanizer.com
Altos
Alto messages
PVtenors@pacificvoices.groupanizer.com
Tenors
Tenor messages
PVbasses@pacificvoices.groupanizer.com
Basses
Bass messages
PVcouncil@ pacificvoices.groupanizer.com
Council Members
Messages to Council Members
PVcouncil_conductor@ pacificvoices.groupanizer.com
Council Members, Conductor, Assistant Conductor
Messages to Council Members and Conductor(s)
Lori Poland
Pacific Voices Choir
http://www.pacificvoices.org
Hi guys. After using the new lists for a while I have noticed an issue. We set up forums to match our two main mailing lists - Announcements (for official business) and Chat (for chatter) I see that the system does now show that all email is going through the new servers. However today I noticed something odd. In the communications setup I have it set that incoming emails for 'announcements' be posted to the announcements forum. But the only items showing on the forum are messages initiated online. Today our performance coordinator sent an email to announcements@harborcity.groupanizer.com and it did get sent on to all members, but it did NOT show up in the forum. I verified that she has a role which allows posting to this forum. Messages that are entered via the forums come in with the g:announcements format, but this one came in with HCMC Announcements the way to old system did. I am a little confused.
Amy Rule
Harbor City Music Company Show Chorus
www.harborcitymusiccompany.org
SAI 2012 Region 19 Champion Chorus
Hi Amy,
I looked into this for you - check your permissions on that forum - you have it set so that members cannot post into that forum, so therefore, every email that goes in there is bouncing back out again rather than writing the topic/email into the forum.
Hope that helps!
Kari
Kari Metzger
EVP Business Development
Groupanizer
(d) 604-451-7454
kari@groupanizer.com
I've been following this topic with great interest. I was curious to see how other choruses use the group emails and forums - and I've gotten some great ideas I'm looking at. I'm sorry some are having problems. We did get hit with that glitch when they switched to the "new" email system, but have had no problems since then.
We have special email addresses set up with forums for members, management team, music team, show committee, and each section. Everyone gets the members messages and the others only if you have the role. We send messages from our personal email systems - we do not post through the forum. The messages are emailed to the appropriate members and go into the appropriate forum. So you do not have to use the forum to post messages - and you can use your private email to post to the forums.
Every week I send a newsletter to all members of our chorus. I email the message from my private email, it gets sent to everyone, and it's posted in the forum.
I also send the newsletter to two separate groups - former members and prospective members. We have the two groups set up under the "old" mailinglist and Contacts. I do post those messages using the old mailinglist rather than using my own email because I tailor the message that goes with the newsletter to each group. It's more personal to tailor the message to the group rather than use a generic message for all three groups. Yes, it means three separate messages, but it's worth it for the special connection I can create with each group.
Just a few thoughts from our chorus.
Bea
Bea Knaapen
Communications Coordinator
Voices United Chorus
voicesunited@groupanizer.com
baknaapen@yahoo.com
I need to know where the information from the old mailing lists are. The shortcut has been changed to a redirect to the to Discussion forums. We use the history in the emailing lists for reference, so I need the shortcut to the old mailing lists restored so that they may be referred to.
Carole Bergerson
Groupanizer Mistress
Alaska Sound Celebration
cbergerson@gmail.com
Hi Carole,
You'll find them at Admin > Groupanizer settings > Commiunications setup, under the fourth tab.
Lots of people were confused by having mailing lists in two places (which is understandable during this transition period) so we moved them all together under Communications Setup, and added a few notes of explanation.
The old email archives are going to be less valuable as time goes on, but in the mean time here's what I would suggest:
In the general case it's an interesting problem - the more customized your site is, the less we will be able to accommodate you as we make changes to the product. It's not feasible to notify everyone of every change, at the rate we're improving things. Sorry that you got a complaint!
Best regards,
Tom
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