Hello all-
I've enabled the STS and got it running. I added a field to the content type "Support Ticket". I think I configured the radio button info correctly, and in addition, it shows up in the "Display Field" tab as well.
But when I try to create a new ticket, no joy. No radio buttons for the new custom field. No custom field, for that matter.
What am I missing? I cannot find enough documentation to even troubleshoot this one myself.
Appreciate any help you can give me. By the way, is there any way to turn on any debugging flags when I'm trying to troubleshoot things in Groupanizer?
Tom says someone promised to write User Guide material for this - I'm happy to help, if you help me!
Thanks,
Lori Poland
Pacific Voices Choir
Alas and alack, I believe I've found the answer. Seems that another module needs to be installed, support_fields. But at the current time, support_fields is apparently broken with the version of Support_Ticketing_System that is installed on Groupanizer.
http://drupal.org/node/1366058
So, I shall await the bug-fixing and the (hopeful) installation of the additional module.
Lori Poland
Pacific Voices Choir
Lori Poland
Pacific Voices Choir
http://www.pacificvoices.org